5miles Wallet Protection: How does 5miles protect Sellers?

We've got your back!

If an item has been marked ‘delivered’ for 10 days, but the Buyer still has not confirmed ‘received’, the system will assume the transaction is successful, confirm ‘received’ automatically to complete the transaction, and release the payment to your 5miles account.

We'll help you work it out!

If there’s a dispute between you and your buyer, 5miles will act as a mediator to help reach a resolution. Just contact us via order details page or the Help Center. We’re here for you!

＊Note:Risky orders will be pending until 5miles approve it. Please don't ship your item if your order is in pending.