After a buyer submits payment the seller is required to ship the item within the time indicated in the description. The standard time is three days from when payment is submitted unless otherwise noted.
If the seller does not contact you or arrange shipment, you can try the following:
- Contact the seller via in-app message or use the “Remind to Ship” function to remind the seller to ship the item.
- You can also cancel the order by going to Profile >Purchased > In Progress > The Order and tapping Cancel Order. Please note: you can only cancel the order if it has not yet shipped.
- If the seller does not click “Ship”, the order status will show as “Awaiting Seller to Ship” until the indicated shipping time has passed. If the time lapses without the seller shipping the item, the order will automatically be canceled and the buyer will receive a full refund.
- Payment will only be released to the seller when the buyer confirms that the item has arrived without any issue or if the buyer allows the delivery confirmation time to lapse.
I paid for mybiyems, and I have not received it
I paid for stethoscope and I have not received it
I bought a ring and paid for it from the bids, but its no longer in my purchased folder. It was supposed to arrive 2 weeks ago but i never recieved it
I win the bidding and I paid for MK watch it's say ship but the item not excited call USPS as the seller give me the tracking # USPS say it's never ship to USA the packag still in China n I have to contract the seller !!! So can I get my money back then this is a scam!!!
Said Item arrived but never got it
I do for 3 watches in a bids I won never received them..crooks
Where is my I did not receive my wigs
I ordered masks and sanatizer, never shipped or received anything, impossible to contact anyone
I purchased and paid for a gold plated coin and have not received it?
I have had several item but were not ship but 5 miles confirm receive but never came
This website is 50% scam. I bid for 3 items that says it’s been delivered but not even reached Florida
I bought three they said items shipped nothing came don't trust these sellers bought a Gucci hat a pair sandals. Eastside of time and money. Very unhappy
I ordered a drone for my son and it was shipped and I never received it. But this app automatically submitted the recieved item when I didn't receive it. What do I do?
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