There may be an imperfection, wear, or fault with second-hand goods, so as a buyer, you need to examine the product carefully and ask sellers to show any damage or what’s wrong with the item. We hope the following steps can help you verify the item when you see it in person.
Step 1:
Verify the physical item with the listing pictures on the app.Make sure the actual item is the same as the image.
Step 2:
Check whether the details of the item is consistent with what’s mentioned in the description and in the ‘CHAT’ history.
For example, if it is second-hand furniture, check the item’s color, material, size, whether or not it is smoke free, condition, etc.
Step 3:
Make sure the product does what it is expected to do.
For example, if it is a second-hand TV, examine that the picture and sound are working correctly, the ports are connectable and the remote control works as it should. If you’re buying a cell phone, you can get the phone inspected and verified as 'unlocked' at a carrier store.
It is always better to use the 5Miles in-app messaging to ask the seller questions and do some research online, before you actually go check the item. You may want to bring a friend along who is an ‘expert’ to help you inspect the item, if necessary.
In conclusion: closely review the item and description, and test whether it works properly.
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