Too many of us have been here before – we find the perfect item at the perfect price and think we have walked away with a great deal, only to find out that the deal was too good to be true. Whether you are buying or selling, scammers pose a real threat. However, there are a few simple steps we can all take to stop scammers and stay safe.
1. Use the new feature--5miles Wallet Protection
When you purchase an item on 5miles, we hold the payment for your safety until you confirm you’ve received your order and it is as described in the listing. You just need to confirm delivery in order for payment to be released. If you don’t confirm that you’ve received the item within 10 days of the meetup, we’ll assume the transaction was successful and release payment to your seller.
2. Never commit to buying an item before you see it in person
Before you commit to purchasing an item, make sure you carefully look it over in person. This will ensure you do not end up with an item that is broken or defective, or that does not accurately reflect the description. Research the market value of the item in advance so you can be prepared for possible negotiations.
3. Limit the amount of personal information disclosed
Never include any personal information in your product listing. When negotiating a purchase, never provide more information than necessary – your first name and phone number are usually more than enough. You can also use Google Voice to create a free, disposable phone number for additional protection.
4. Always meet in a public place
When buying or selling, always meet in a public place such as a coffee shop or the parking lot of a supermarket. If it’s necessary to invite the buyer into your home to see larger items such as furniture, move the item to the garage or front lawn if possible and ensure you are not home alone. Likewise, if you are a buyer, always bring someone with you if it’s necessary to go into the seller’s home.
Unlike most marketplaces, 5miles has an “Awesome Experience Team,” a customer service team that works hard around the clock to review every item posted on 5miles, making sure they meet high standards so you can buy without worry.