Account hacked

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Grace Parker

• June 22, 2017 09:31

My account was hacked about two months ago by someone selling cars. Somehow they managed to changed my email address and name. While I was able to recover my account, since this incident, all my new listings have had only 1 view. I posted those "new" listings about a month ago and it seems really weird that I only gotten 1 single view on all 10 listings. Any help would be greatly appreciated.

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  Mhari

  • June 22, 2017 19:25

  Hi Grace,

  Thanks for reaching out to us! I am glad to assist you :)

  
  Please try to boost your listings, boost is the new term for our Renew feature.
  Utilizing "boost" will push your listing back into the main feed for optimal visibility.
  
  The countdown timer just lets you know when you are eligible to boost your listing again.
  Using boost is 100% optional.
  
  You can find this by going to your Profile > Listings > and then tap "Boost".
  
  Have a great day!
  
  Best Regards,
  Ana
  

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