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Dave Ellenbecker

• April 12, 2017 23:30

I need to reload 5miles but forgot my password. How can I get it or have it changed?

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  Echo

  • April 13, 2017 04:53

  Thanks for reaching out to us!

  If you’re having trouble remembering your password, please enter the email address you signed up for 5miles with here: http://5milesapp.com/reset

  You will receive an email with the link to reset your password.

  If you don’t see the email, be sure to check your spam/junk folders!

  Additionally, it may be that you signed up for the app with your Facebook or Google. Be sure to try both!

  I hope this helps! If you have any questions or concerns, please don't hesitate to let us know.

  Thank you and have a great day!

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  Hollyann Satornino

  • April 26, 2017 10:54

  I tried this link, but it does not work?!!

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  Careena

  • April 26, 2017 18:41

  Hi Hollyann,

  Please send us a message through Help Center  in your Profile so that  we can assist you with your concern.

  We apologize for the inconvenience.

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  Michael

  • April 27, 2017 02:08

  I cant put anything on bc of some 4 number or letter that i dont know. Please help

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  John Price

  • May 02, 2017 20:36

  I'm having the same problem

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  D

  • May 03, 2018 05:49

  I forgot my password. The above link does not work.

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