What if my card is failing to make a payment?

If your card fails to make a payment, this may be why:

- If you receive an error notice on the checkout page, please check your card information and submit again, or you can try a different card.

Note: Security Code / CVV is 3-digit security code on the back of your card or 4-digit security code on the front of your card.

- Type of card: Please make sure your card is one of the following:

• Visa
• Visa Debit
• Visa Electron
• Mastercard
• Mastercard Debit
• American Express
• Maestro
• JCB  

Note: We do not support Gift Cards.

- Validity and limitations: You may contact your card issuer to check if your card is expired or your payment has exceeded the card limit on this credit card.

- Other possible issues:

Is there enough money in your account?

For more reasons your payment might have failed, you may contact your card issuer to check.