Rules don't apply to all

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junktojewels

• 19 de agosto de 2017 16:32

I j listed my slot machines, only to be removed immediately by 5miles. However multiple slot machines are listed and remain listed. I have sent several messages to 5miles and haven't had one reply back. I don't think that is good business.

2

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  Jotham

  • 26 de agosto de 2017 23:03

  Hi there junktojewels! Please note that selling of Slot Machines here on 5miles is strictly prohibited according to our Prohibited Items Policy. For more information kindly please click the link below:
  https://help.5miles.com/hc/en-us/articles/225351488-Prohibited-Items-Policy

  Also, We sincerely apologize for the inconvenience! When a seller posts to 5miles, the item is immediately viewable to other users on the app.
  It is also sent off for review by our staff; we have humans (not robots) reviewing each listing on our platform.

  This can take a little bit of time but each item will be approved or removed.
  It is entirely possible you saw listings that were still pending review, but not approved.

  We promise we are not singling you out and apologize if any listings on our app made you feel that way.
  You can always send a report to us if you see an item that violates our Prohibited Items Policy.
  To do this, go to the item page and scroll down to click Report Item/Seller and follow the instructions.

  Additionally, as I have checked your message to us, it seems that we have already replied to you. If you do not see our response to you in your Inbox, kindly please try to check your other folders like Spam and Archive folders :)

  Have a great day ahead, junktojewels! :)

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