5miles not the same anymore. Greed took over. Very sad!
I've been a 5miles user for many years and have sold hundreds of items. It's a shame how greed has taken over. It used to be my favorite buying & selling app over OfferUp, Craigslist and LetGo. Now they started selling this Chinese cheap crap on "Deal Dash" and now apparently took away the best feature which was the "boost" option (was the only reason I liked them over their competitors). I used to sell alot on here but not anymore since "Deal Dash" came and now it will be more difficult to sell with the "boost" option gone. I had a car sun shade for sell in the "general" category and it was flagged that it was not in the correct category. I appealed it about five times and finally gave up after they gave me the SAME generic response. BRING BACK THE OLD SCHOOL 5 MILES!
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Official comment
Hi 5miles users,
This is Shirley from 5miles customer support team.
Pertaining to your previous concern about no free “boost” issue, we feel glad to tell you that “free” boost function is back now, when 4 free boost chances is used off, you just need 9 coins to get one free boost.
You may ask how to earn coins? Actually, you cannot imagine how easily it is to earn coins:
- Seven consecutive check-in could help you get over 300 coins=33 free boost
- Following “Lustro Hair” Instagram could help you get 100 coins=11 free boost
- Referring a new user could help you get 1000 coins=111 free boost
- Besides, 5miles also provide other easy tasks to help you get more coins=thousands of free boost chances.
For more details on how to earn coins, please refer to How to Earn Coins?
Please do not hesitate to boost your items to get more exposure and offers.
We hope the changes help get your items sold faster, welcome to get back to me about your new feedback.
Best Regards,
5miles Customer Support TeamComment actions -
Hello Gabriel,
We would like to apologize for any confusion and trouble this has caused you.
For this case, we wanted like to introduce you our latest Boost update on June 21, 2019.
We have released the NEW version Sales Tool for both iOS and Android.
On the latest version, the Boost function and Sales tools were both optimized.
You can now boost each item Four times.
Once you have consumed the Four Boosts on each listing, you can now enjoy 3 in 1 with our latest Sales Tool ‘FEATURE’ to promote your items.
The Feature combines all 3 functions: Hot Deal, Triple Exposure and Click-to-Call into ONE to promote your item much effective and further.
For the coverage of Feature’s function, you may check below introduction:
- Hot Deal - Get a Featured banner and your listing will appear in the exclusive Featured Feed, so buyers can find & purchase it quickly.
- Triple Exposure - Your listing will appear in the Home feed and get an outstanding chat button obvious to viewers, Search result and related listing to gain 3X more exposure than usual.
- Click-to-Call - Add a call button to your listing so buyers can contact you faster and easier.
For more information regarding our ‘Feature’ function, please visit our Help Center link How to buy Feature?
However, we will take this as feedback and we will escalate to the upper management to let them know your concerns.
Once again, we apologize for any inconvenience and Thank you!
Have a wonderful day!
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Harvey,
Same generated letter stating the Boost Button can be used up to 4 times!!! That does not cut it anymore WE ALL WANT REAL ANSWERS to our Request on THE FREE BOOSTER BUTTON FEATURE, When is this feature coming back-- have all the IT personnel disregard all its customers in favor of GREED?? Come On Give US Real Answers !! All you customers want the boost back - Let give it to them!!!
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Harvey,
Same generated letter stating the Boost Button can be used up to 4 times!!! That does not cut it anymore WE ALL WANT REAL ANSWERS to our Request on THE FREE BOOSTER BUTTON FEATURE, When is this feature coming back-- have all the IT personnel disregard all its customers in favor of GREED?? Come On Give US Real Answers !! All you customers want the boost back - Let give it to them!!!
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I agree with you 100% because I can remember coming on here and it had a personal small hometown feel and now I am pushing it if I say that I am on here once a month specially when they push that deal dash right down your throat every time you tap your screen when all I want to do is find what I need to purchase but directs me here and there to the point I will just leave the app and buy else where! Sorry 5 mile but I have to agree the app has went down hill and you should have more options to choose what you want to see when you open the app and delete what parts you know you will never use. Just a thought. Thanks
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