I can’t see the boost ? Where it’s gone?

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Varsha

• June 22, 2019 20:25

I can’t see the boost ? Where it’s gone? No more boost icon see in my app ?

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• Official comment

  

  Shirley

  • December 31, 2019 07:05

  Hi 5miles users,

  This is Shirley from 5miles customer support team.

  Pertaining to your previous concern about no free “boost” issue, we feel glad to tell you that “free” boost function is back now, when 4 free boost chances is used off, you just need 9 coins to get one free boost.

  You may ask how to earn coins? Actually, you cannot imagine how easily it is to earn coins:

  • Seven consecutive check-in could help you get over 300 coins=33 free boost
  • Following “Lustro Hair” Instagram could help you get 100 coins=11 free boost
  • Referring a new user could help you get 1000 coins=111 free boost
  • Besides, 5miles also provide other easy tasks to help you get more coins=thousands of free boost chances.

  For more details on how to earn coins, please refer to How to Earn Coins?

  Please do not hesitate to boost your items to get more exposure and offers.

  We hope the changes help get your items sold faster, welcome to get back to me about your new feedback.

  Best Regards,
  5miles Customer Support Team

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  Debbie Mckeever

  • June 26, 2019 00:00

  I have no Boost

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  Nicole Barnett

  • June 26, 2019 04:03

  I don’t have a boost. Does this mean that I have to pay to sell. If that’s what happens now. I will sell elsewhere.

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  Scott

  • June 26, 2019 10:17

  I stopped using other, similar apps because they didn’t offer free boost which makes a big difference in sales. Guess I’ll be dropping 5miles next! You guys should find a better way to monetize your app. My bet is that not many people will be willing to pay for the Feature function—but oooh, it’s 3-in-1!—and more will simply stop using your app because sales are slower with no free boost feature. Nice job!

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  Rita

  • June 26, 2019 13:48

  5 Miles has changed for the worse. I'm done with it as well.

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  Coach

  • June 26, 2019 18:00

  I too am missing my boost tabs, why??

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  Mhari

  • July 02, 2019 03:46

  Hi,

  Thank you for reaching out to us!

  In an effort to improve user experience and productivity on our app, our Boost function has been slightly altered in our latest version. Each listing has four (4) free boosts and once the four (4) boosts are used up, you will be suggested to purchase "Feature" it is the newest and updated sales tools function of the app.

  Our 5miles Feature contains three functions: Hot Deal, Triple Exposure and Click-to-Call, for as low as $1.99 depends on the number of days to promote your listing even more.

  You can check on the update in this article: How to buy Feature?

  We’re grateful to have had the opportunity to support you and hope you will help and support 5miles by continuing to list your items with us.

  Please feel free to contact us anytime at support@5milesapp.com or submit a ticket in 5miles through the path: Profile--Settings--Support / Leave Feedback. If you require further assistance.

  -3

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  Gerald

  • July 02, 2019 15:00

  IT DOES NOT IMPROVE USER EXPERIENCE! Stop rewording it to make it sound like something it isn’t. You are charging people to boost. Period. Stupid idea. You will LOSE USERS over this. Stop being greedy.

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  Mhari

  • July 02, 2019 22:17

  Hi Gerald,

  Please accept our apologies to see it's under these circumstances. We will take this as a suggestion and include our list of member requests for management to discuss with our Developers. Hopefully, we can solve this issue for you soon!

  Additionally, feel free to contact us anytime at support@5milesapp.com or submit a ticket in 5miles through the path: Profile--Settings--Support / Leave Feedback. We’re here to help!

  -1

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  Carrie

  • July 14, 2019 07:40

  Done with 5 Mile

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  Gaye

  • July 14, 2019 12:55

  SEE YA!
  I will "suggest" you take this new system and shove it.
  Why would we SUPPORT you at OUR EXPENSE?

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  Maryann

  • July 15, 2019 13:11

  If I have to pay to list I’ll go elsewhere

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  Coach

  • July 15, 2019 13:29

  I know and understand that we don’t need to pay to list, but having to pay to get items “boosted” back to relevancy is ridiculous. Even if the boost feature was every 6 or 8 hours that’s better than only 4 in the beginning. I’ll be looking for a new app that actually cares about what its customers think.

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  Coach

  • July 15, 2019 13:31

  You could even link the boost feature to a dollar amount! Anything over $50 for example only gets the “4” free boost??? Use y’all’s brain and keep your customers

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  Rick714

  • July 26, 2019 06:52

  We are going to use mercari, you only pay a fee if you sell the item.

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  Shirley

  • December 31, 2019 07:01

  Boost Update

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  Abby

  • December 31, 2019 07:04

  coins could be rewarded for boost

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