Turning off ALL marketing notifications

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Thomas

• January 09, 2019 16:40

Every day I get annoying notifications from this app advertising the "dash" function of the website or something else.

To the best of my knowledge, I have "turned off" ALL marketing notifications but I still get these.

I do not want to receive ANY of the marketing ads by way of notifications. How can they be ENTIRELY turned off? Thanks

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  Karlo

  • January 10, 2019 09:30

  Hi!

  We're concerned about your recent experience on the app and we'd like to learn more. Please contact support@5milesapp.com (at your convenience), submit a ticket in 5miles through the path: Profile--Settings--Support / Leave Feedback, so we may investigate this matter further. We're here for you.

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  Ally

  • January 10, 2019 15:35

  I have this same issue. And I don't want to turn off all notifications in my phone settings because I sell and want to know when somebody messages me. But I'm so tired of these notifications that I'm ready to delete the whole app.

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  Thomas

  • January 10, 2019 20:25

  Karlo, I actually emailed you guys first. Since the response I got was not actually a response at all and is somewhat insulting, I came here to see if anyone (who is not you guys) could help. This is the what I was told in the email:

  "Camille (5miles)

  Jan 5, 11:22 CST

  Hi (name),

  Greetings from 5miles Help Center!

  My apologies for the trouble this has caused you but since the bid/dash is a new feature, the notification settings for it is currently not optimized.
  But this is already forwarded to the related department and is currently working on a solution/update to this.

  As of now, you can only turn off the 5miles Dash emails by the following steps:
  Tap ' Unsubscribe from this list ' > tap View Opt Out Preferences button > tap Opt Out of All Emails button > tap Save Preferences

  I hope this helps and have a great day!

  Best regards,
  Camille | Customer Service Advocate"

  As you can see, this canned answer does not come close to even addressing what I was asking about, let alone resolving the issue.

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  James

  • March 07, 2019 15:32

  I have all notifications turned off and I keep getting suggested items and so forth and so on I do not want to receive any notifications from you I will periodically check my page thank you

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  JRJ

  • May 08, 2021 01:28

  How can I turn this stupid dash mess off before I decide to close my account all together. It's annoying every single day with this stupid thing

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