Customer Service?

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Tatum

I received a bid order that looked nothing like what I ordered. I sent a ticket and a correspondence to customer service with no responses concerning return/refund. Do they ever respond!? If so, what is the time frame? I received confirmation for my ticket, but nothing else. It wasn’t a huge amount of money, but now I’m wondering if this is all a scam or not. I ordered something else before this product arrived, hopefully it’s as advertised 😕

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  • Avatar
    Karlo

    Hi! 

    We're concerned about your recent experience on the app and we'd like to learn more. Please contact support@5milesapp.com (at your convenience), submit a ticket in 5miles through the path: Profile--Settings--Support / Leave Feedback, so we may investigate this matter further. We're here for you.

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    Lexi Pinkston
    • Edited

    Keep saying my card security code is incorrect.... How tf is it incorrect when im looking at it and put all my info in right to set up my card on the app .. this is stupid

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    Jesus

    Ordered some products and I have not received it

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    Jesus

    Ordered some products and I have not received itNB20181209102809561320011

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    Lionel

    So there is not 1800? Coustumer service

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    Kathleen

    No, it's all bogus.

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    Tracy

    All of my correspondence to 4 different people interested in my product say "unread" ...Are people not able to see what I'm am writing to them?

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    Dalton

    How can i get unblocked from my accont

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    Quantez

    Y is my account frozen?

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    Janis

    I ordered an item over a month ago & i still have not received it

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    Janis

    I ordered an item over a month ago & i still have not received it

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    Reed Casteel

    UE724075047YPWere my order

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    Jimmie

    Can you send me a phone number

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    Senad

    No phone number?

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    seller
    • Edited

    My item was wrongly deleted by some idiot. It's not on the list of restricted items. I keep appealing but nobody replies. I dont think there's customer service. Just some numbskull randomly banning items for fun. This app is dying. Othet apps are much better.

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    Tammy

    Didn’t pay for item what do I do

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    Harvey

    Hi Tatum!

     

    If you didn't pay the item on the given time or within 4 hours your order is automatically has been cancelled by the system.

    But if you still want this item, you may purchase it again by going to your Profile > Dash Orders > clicked the order to open it > then on the upper right corner of the order details, just click the word ‘Buy Again’ like on the photo below.

     

     

    You can follow these steps above. Thank you!​

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    Marie Louis

    I buy a high blood presure monitor from angela sen may, i still not receive it yet.how can i fin out what going she already gat her money, this is my order numbers BM 20190521115425388985685

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    Valerie

    My son actually my baby 13 items that I do not need at all how do I get them off they’re asking for me to pay when I do not need them at all

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    Valerie

    Three items not 13 sorry

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    HOTPHOTO3

    I had a Request if an item was still available and I told them YES, then asked if I could ship, and again said YES, they gave me their Email so I could send a Paypal Request for funds which I did.... Now their Chat is gone and no record of them on 5Mile ? I could see “She” just joined in Sept.
    any idea what happened ?
    Was it a Scam account that they deleted ?
    I’m puzzled and I’m calling PayPal to make sure my Acct is ok too
    But figured you guys (5Mile) IT Dept could access chat and see who and what happened.
    Thank you

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    Fatima

    I order some items LásT week ON OCT 9-14 2019 I hope this #DASH sells don’t be #SCAM I’ll be pest off.

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    MOLLY

    As of today November 7, 5miles is saying I have 5of my orders completed out of 26 orders I made on dash. And besides 3(three) of the 5(five) they said is completed they wrote CLOSED.
    What is the meaning of the closed besides the 3 items.
    And more over I received only 2 of my orders.
    Someone should please help me look into this.

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    MOLLY

    As of today November 7, 5miles is saying I have 5of my orders completed out of 26 orders I made on dash. And besides 3(three) of the 5(five) they said is completed they wrote CLOSED.
    What is the meaning of the closed besides the 3 items.
    And more over I received only 2 of my orders.
    Someone should please help me look into this.

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    Keith

    WHAT IS YOUR GOD DAMN CUSTOMER SERVICE NUMBER?

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    Richard

    There is No Number and No Email for this 5 Mile Company and I Would Love to Know Why there isn't Any Way to Reach them!!!???!!!

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