App Stole a Dollar from my card

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Xochitl Perez

• May 26, 2017 06:04

I tried to use my $3.00 credit I had on my profile "wallet" to post a garage sale post. It says I needed to pay $1.99 and had the option to use my $3.00 credit but it was "required" for me to put my debit card information for some "weird" reason. I do as said, and it wouldn't accept my card because my zip code wasn't valid, but the app had enough info and was more than happy to take away $1.00 immediately from my account for no reason, even though it wouldn't "validate" my card on my profile. Gee, thanks for taking my money. Not repeating that mistake.

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• Official comment

  

  Shirley

  • May 26, 2017 08:39

   Hey!We verify credit cards when you buying something or add it through the Profile > Wallet > Payment Method screen, to ensure that the card is valid. This may show up as a $1 authorization charge on your card, but don’t worry! It’ll be refunded within a few business days.

  You can search "$1 " in Help Center to find the same answer. It is normal. No worries!

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  Gabriel

  • May 12, 2019 11:55

  How do I know how much 5 miles credit I have? I purchase something for free with $5 and was charged on my credit card. How do I go about using credits to boost my sales? Thanks

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