NEW Crop Feature is Not Helpful

Comments

11 comments

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    Mhari

    Hi D,

    Thank you so much for your feedback!

    I will forward this case to product manager afterwards.

    If you have any good idea, please feel free to contact us any time!

    Have a great day!

    Best Regards,
    Ana

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    K

    Agreed why not let us promote the entire product that way there are no.surprises when the purchase is made

    3
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    Mhari

    Hi K,

    Good day!
    We have already escalated the issue to the IT department. We will try our best to solve it in the next app version. Please kindly wait.

    We sincerely apologize for the inconvenience this issue has caused.

    Thank you very much for reaching out to us! Have a great day!

    Warm regards,

    -4
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    Ane

    This feature is completely making me reconsider posting any item here. It doesn't pan out, it's frustrating and makes the process decidedly tedious. Why would you implement this? Did your developers even try using this before adding it on as a feature? It has tremendously made a simple process a whole lot more complicated than necessary.

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    Mhari

    Hi Ane,


    Greetings from 5miles!
    This was the new function in our app. Our IT Dept is working now to do their best to make a resolution on this matter as we got numerous email regarding these cropping feature.
    Rest assured it will be fixed as soon as possible. Hope this help!

    If you need any support, please feel free to contact us any time. Have a great day :)

    Best regards,
    Ana

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    Treasure Master

    I agree. Offer up is so much easier to post photos the way we want. It's frustrating trying to crop the image in this app

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    Dennis

    Ok what good is 5 mile if you can't sale or offer services of products like electronics or programming issue solutions for people even if it's for free.
    If that's the case take all the kodi.tv offers out all the cell phones that are being sold all the computers being sold everything off. It isn't fare to those that have skills or offers.

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    Lexi

    Hello, Treasure Master! We're really sorry for the inconvenience. We have already forwarded this feedback to our Product Managers. Hopefully, they can consider adjusting this feature soon. Thank you very much for your feedback!

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    Lexi

    Hi Dennis! We allow the sale and offer services of electronics and programming as long as they do not go against our Prohibited Items Policy. Any telecommunications or electronic equipment that is illegal or facilitates unlawful behavior is not allowed in 5miles.

    If you see any listings like these, we encourage you to inform us immediately by using the “Report Item” function located on the item details page.

    We appreciate all your help to keep 5miles a safe online marketplace!

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    Memories

    I see basically the same answer to all the sellers back that go back 2months ago!! It is still not fixed and I don't see any updated info to the sellers in regards to this issue. So tell me how long does it take for your managers and or IT department to make a decision and relay that decision to the users of your app? Seams to me 2 months should have been plenty if time tho give the people an answer don't you think?

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    Nelly

    I hate the photo cropping. it is unnecessary and prevents many users from post large items. this use to be the best app for selling things fast but now it is more frustrating then all other apps. these apps are way better then this one. Close5, offerup, letgo and wish local. these apps are extremely easier to use then this app. since 5miles refuses to fix the photo cropping problem, you can give these apps a try like I have. they work much better and easier then this app.

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