Cropping Photos

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Jennie

• June 12, 2017 20:43

Why do I HAVE TO crop my photos? Why make us crop our photos? I can't show the size of the items I'm selling! Please change it back to the way it was!

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  Jotham

  • June 19, 2017 01:20

  Hi Jennie,

  Greetings from 5miles!

  I do apologize for that.
  I will take that as a suggestion.

  If you have any good idea, feel free to contact us via email: support@5milesapp.com.

  Thank you and have a great day!

  Best regards,
  Camille

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  Tanya

  • June 23, 2017 22:07

  I have the same problem, I hate it! I'm getting to post glasses and it cuts them off, i can't even show the entire glasses. The crop feature is terrible. Make it an option for whoever wants to crop something, but NOT a requirement! PLEASE, think about removing it ot adjusting ot like I suggested, I know I'm not the on the only user having problems with it. Thanks!

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  Mhari

  • June 23, 2017 23:19

  Hi Tanya,
  
  Good day!
  
  We have already escalated the issue to the IT department. We will try our best to solve it in the next app version. Please kindly wait.
  We sincerely apologize for the inconvenience this issue has caused.
  
  Thank you very much for reaching out to us! Have a great day!
  
  Warm regards,
  Ana

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  Wendy

  • June 27, 2017 22:39

  I agree. Get rid of this cropping.

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  Mhari

  • June 29, 2017 21:48

  Hi Wendys,

  Greetings from 5miles!

  Thank you for your suggestion. I've added this to our list of user requests for
  management to discuss with our developers. Hopefully, We can solve the issue as soon as possible!

  Kindly please contact us via email: support@5milesapp.com so we can assist you with your concern.
  Thank you and have a great day!

  Best regards,

  Ana

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