How do I permanently delete my account
Just want to permanently delete my account
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Hi
Greetings from 5miles!
I do apologize for this.
Kindly please contact us via email: support@5milesapp.com so we can assist you with your concern.
Thank you and have a great day!
Warm regards,
Ana -
I gave a seller a bad review because he earned it by selling me a broken yard edger. He ignored my request for a refund. Then I get flagged for harassing someone. My account is suspended for 12 hours. I was in the middle of purchasing something and was supposed to meet her today but could not communicate with her due to being suspended. Since you will suspend my account when I have done NOTHING to warrant being suspended, I would like my account permanently deleted. Terrible way to treat users. Guess you can't give an honest review without being retaliated against on your platform. Then to top it off, your staff punishes the innocent party. Delete my account.
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Hi Samantha. We're sorry to hear you've had this issue. Please send us a message with your request at support@5milesapp.com.
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Hello Lisa. We apologize for this. I've checked on your account and it looks like our system temporarily froze it due to the user's report. We have investigated this issue and we have removed the suspension from your account. We sincerely apologize for all the inconvenience this has caused. We hope you'll still consider using our app.
If you still wish to delete your account, you may follow the instructions from this article on deactivating. Please input any feedback before clicking on "Deactivate". You'll receive a confirmation message below your feedback that your account has been deactivated.
Thank you very much for trying out 5miles. We're sad to see you go but we appreciate you giving it a try.
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