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  • Official comment
    Avatar
    Shirley
    • Edited

    Hi 5miles users,

    This is Shirley from 5miles customer support team.

    Pertaining to your previous concern about no free “boost” issue, we feel glad to tell you that “free” boost function is back now, when 4 free boost chances is used off, you just need 9 coins to get one free boost.

    You may ask how to earn coins? Actually, you cannot imagine how easily it is to earn coins:

    • Seven consecutive check-in could help you get over 300 coins=33 free boost
    • Following “Lustro Hair” Instagram could help you get 100 coins=11 free boost
    • Referring a new user could help you get 1000 coins=111 free boost
    • Besides, 5miles also provide other easy tasks to help you get more coins=thousands of free boost chances.

    For more details on how to earn coins, please refer to How to Earn Coins?

    Please do not hesitate to boost your items to get more exposure and offers.

    We hope the changes help get your items sold faster, welcome to get back to me about your new feedback.

    Best Regards,
    5miles Customer Support Team

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  • Avatar
    Echo

    Thank you for contacting 5miles. Please provide detail information about your phone and the app version, we will provide the solution to you. You may also send a screenshot to us via email.

    Email address:support@5milesapp.com

    1
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  • Avatar
    Laura P.

    It used to be orange now it's white and the word "boost" in orange. Hard to see when I'm scrolling through to make sure I boosted all my items.

    0
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  • Avatar
    Laura P.

    It is now white and the word "boost" is orange making it hard to see when I'm scrolling through to make sure I boosted all my items

    1
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  • Avatar
    Echo

    Thank you for your feedback, we will forward this to the related department for further consideration.

    Hope this will be improved in the future software update.

    Thank you for your support.

    0
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  • Avatar
    Michelle Rini Bonaccorso

    Upon first seeing the Boost buttons color change, I assumed that feature was now a feature that required payment, no longer free. The change of color moreso resembles the previous already boosted button. I'm glad this feature is still free but the button color change was an unnecessary one and confusing at first.

    -1
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  • Avatar
    Echo

    Thank you for your feedback Michelle, we will forward this to our IT department for further consideration.

    Should you have any other questions about 5miles, please feel free to let us know. Thanks.

    0
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  • Avatar
    Suki Suki

    Why are there charges for moving your items to the top.? This has been my most successful site but since the last few months everything is selling on letgo which was my least favorite. Not 5miles fault but you guys used to have the best site for uolpper scale people and items. My first month i sold almost a grand or more. Something changed?? And its switched to letgo. Why are sellers being charge now for things that were free before? I still keep all my sales on here and lower and lower prices. I dont know. Frustrated...

    1
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  • Avatar
    Rick

    BOOST BUTTON NO LONGER WORKS. TRY IT YOURSELF AND GO CHECK THE CATEGORY WHERE ITS POSTED. IT WILL HAVE EVENTUALLY FALLIN INTO A BLACK HOLE.

    1
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  • Avatar
    Lexi

    Hello Rick! We apologize for the confusion. Boost pushes the listing back to the main page for optimal visibility. It does not bump the listing within its category.

    For more information on the Boost feature, you can check this article.

    0
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  • Avatar
    tina parsons

    My boost buttons want work and doesn’t allow me to boost

    1
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  • Avatar
    Bo

    Any new news about the boost button, I’m just sitting here loosing money all weekend

    1
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  • Avatar
    Shirley

    Hi 5miles users,

    This is Shirley from 5miles customer support team.

    Pertaining to your previous concern about no free “boost” issue, we feel glad to tell you that “free” boost function is back now, when 4 free boost chances is used off, you just need 9 coins to get one free boost.

    You may ask how to earn coins? Actually, you cannot imagine how easily it is to earn coins:

    • Seven consecutive check-in could help you get over 300 coins=33 free boost
    • Following “Lustro Hair” Instagram could help you get 100 coins=11 free boost
    • Referring a new user could help you get 1000 coins=111 free boost
    • Besides, 5miles also provide other easy tasks to help you get more coins=thousands of free boost chances.

    For more details on how to earn coins, please refer to How to Earn Coins?

    Please do not hesitate to boost your items to get more exposure and offers.

    We hope the changes help get your items sold faster, welcome to get back to me about your new feedback.

    Best Regards,
    5miles Customer Support Team

    0
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