Flash Deal is a promotion which offers great discounts on selected products for a limited period of time. These discounts are only valid during the flash deal period or until all the available products on promotional discount are sold, whichever comes first. Once the flash deal period ends or the products get sold out, the flash deal expires.
Flash Deal Buying Process
When a flash deal is available, you can opt to buy the product individually by clicking “Buy Now” or add multiple products to your cart by clicking “Add to Cart”.
Here’s the detailed guidance on how to avail of Flash Deals in 5miles.
- Open the app and login to your 5miles account.
- Go to the Homepage ->Deals page.
- Click the “Buy Now” or “Add to Cart” for ongoing deals. For upcoming deals, you may click on “Buy Now” if you want to purchase the item at its sale price (without the flash discount) or “Remind Me” to notify you when the flash deal period is about to start.
- Once you are done shopping, click the Cart icon to complete your order and wait for your products to be shipped.
- Once the order is completed, you are encouraged to make an honest review and comment accordingly.
Additional Discount and Free Shipping Promo
We offer additional promos for flash deal products, these include:
- Discount Promo – When you reach a certain amount, you get additional discounts. (e.g. For every $100 spent, you get an additional $10 off)
- Free Shipping Promo – When you reach a certain number of items, you will be eligible for free shipping. (e.g. For purchases with 4 items or more, shipping will be free)
Discount and free shipping can be combined. If you meet both conditions, you will get to avail both promos.
Some things to keep in mind with Flash Deals:
- A Flash Deal promotion only applies to selected products. Only a limited number of units will be sold for each Flash Deal product.
- The sale price will be used if you buy the product before the flash deal period starts. The flash price will only be effective during the flash deal period indicated for the product.
- To be able to avail of the flash price for the product, you must complete your order before the Flash Deal period ends and before the deal is sold out.
- Before and after the flash deal period, you still have the option to go to the item’s product page and purchase it at the current sale price, but the purchase will not be eligible for the flash price discount.
- You can only buy a maximum of 10 units for each flash deal product type (note: different colors/sizes count as different product type).
- You can cancel your order up to 4 hours after payment has been done. If 4 hours after the payment has been done and you still need to cancel your order, contact our support for assistance by sending an email to firstname.lastname@example.org or via app by Me>Dash/Flash Orders>Locate the order>Customer Service .
- Cancelling an order with multiple products (e.g. placed using the “Add to Cart” function) will cancel all the products in the order. There is currently no option to do selective cancellation of products once the order has been placed.