Do I need to do anything when my car is on auction?
No. The buyer will continue bidding on the cars. 5miles will notify you if your car is bid successfully or it will go back to your local listing.
After my car is bid successfully, how do I get my money?
You will contact your buyer directly regarding payment and shipping method. 5miles will step out this conversation as the car is sold.
What if the buyer cancels the order after he or she wins the bid?
The buyer will be charged a $50(per car) penalty fee for canceling the order and the money will be deposited into your account in 48 hours.
What if I need to cancel the order after the car is bid successfully?
You will be charged a $50(per car) penalty fee for canceling the order and the money will be deposited into the buyer’s account in 48 hours.
Do I need to pay if my car is sold successfully?
5miles will only charge a $99(per car) service fee from your account if you sell your car successfully.
Do I need to transfer the title to my buyer?
Yes. Each state has slightly different rules on how the title transfer should be completed. We recommend that you visit your state's Department of Motor Vehicles to review detailed information about transferring titles to the new owner.