As long as the order hasn't shipped yet, a buyer can cancel an order and request a refund.
However, if the seller has shipped the item but has yet to tap "Shipped Online", this order is still considered shipped. At this point, the buyer cannot cancel the order and is responsible for the item.
Comments
3 comments
What do I do if it says I should have the item but I do not
The problem was dash sent me a broken I’m disappointed from dash
The problem was dash sent me a broken I’m disappointed from dash
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