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When can a buyer request a refund?

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5miles
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As long as the order hasn't shipped yet, a buyer can cancel an order and request a refund.

However, if the seller has shipped the item but has yet to tap "Shipped Online", this order is still considered shipped. At this point, the buyer cannot cancel the order and is responsible for the item.  

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4 comments

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  • Avatar
    Larry

    What do I do if it says I should have the item but I do not

    -1
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    Luis

    The problem was dash sent me a broken I’m disappointed from dash

    0
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    Luis

    The problem was dash sent me a broken I’m disappointed from dash

    0
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    Teresamay

    Do we get back discount coupon, when item was out-of-stock. Not my fault. Teresamay 6/30/2020

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