It’s possible your tracking information isn’t updating because the package missed a tracking scan. In most cases, the item is still in transit to the destination and the final delivery is unaffected. If you suspect the item has been lost, please contact the courier with your tracking number and they should be able to locate your item.
If the courier confirms the item is lost, please go to Profile >Purchases > In progress and select the order in question. Submit a Refund/Return request. After it is approved, we will issue you a refund.
Comments
12 comments
Is this app a scam????
I want a refund you fail to answer my questions you provide a false order # and tracking # that dont exsist i am not waiting 60 days for a refund when you took my money and provided false info. I will take legal action.
It says sum of my stuff says out for dispatch to me said that for 2days help. Me ty
What is going on why can’t I get an updated tracking I should’ve did my research before buying off this site! It shouldn’t take 6 weeks to receive an order Covid or not this is a bunch of bull crap I will report y’all to BBB & y’all will hear from my attorney as well
Yall told me to wait 10 days before my tracking number wpuld show up in system. Well its been 14 days and still no tracking info number. This whole web site is one big rip off
Yall are committing fraud and embezzlement. Im turning yall into the justice dept. And the BBB.THEIVES
My estimated delivery date was the 13th and it's already the 17th .. My tracking info is not updating ... Idk what is wrong with it . Smh!!! 🤦
mr
I even submitted a email to them and they deleted it I would like to get answers as to what happened to my money I do not believe I'm going to get my items after reading most of these comments unbelievable I should have did my research better
I even submitted a email to them and they deleted it I would like to get answers as to what happened to my money I do not believe I'm going to get my items after reading most of these comments unbelievable I should have did my research better
My order disappeared after i updated the app!! I want a refund or my product. I ordered an HD rear view mirror for $19.00 !
I didn’t get a tracking number!!!
What’s my tracking number?
Where is that stuff that I purchase
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