How to calculate the rating levels?

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187 comments

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    I

    This is pretty scrappy 5miles. Get it together. Listen to your clients...everyone says it sucks. Why change something that was already working

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    Armando

    Exelente👍🏼muy amable

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    Will

    Monse Vargas

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    Brian

    Change it back I don't like this new thumbs up rating thing ....

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    Anna

    This system is counting a negative review as 7 X's more than an awesome review
    If I get an awesome review, 5 Mile adds 2%. If I get a negative review, they subtract 7%. I never saw that in there rules and their smiley face, bland face, negative face indicates no stars for range of good or bad. However, they are making it so I have to get seven positive reviews to equal the percentage of a negative review. This system is very misleading as to how the seller really performs and delivers. They seem to have taken on a negative attitude in reviews. They left the star systen m for a negative bent system..not accurate.

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    Kim

    I hate this app cause of the rating thing you have now ! It sucks ! Change it back or lose all of your people to other better apps that do not have a stupid rating sytem .

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    Skip

    Crazy I started noticing my sales with this particular app take a nose dive a few months ago. So I asked them about what has changed to cause this? They responded but didn't know the cause
    Then after reading all of these comments💡💡💡I know why you fricken broke your app. Well guess what people I will develop an app the exact same way as 5miles use to be and I will use much of the same l open source code. I will be back to help all your old customers to a new experience

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    Jo

    Liked the 5 star rating system. You had a good service, thats a big part of your successes... Do you really think these are improvements? They're not.

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    Rick

    I was trying to have a perfect rating, but people never respond. So you send another message, no response. I miss stuff so I tried again because item was not marked sold. I then received a bad review and was told to stop harassing them. Total BS, that's why you are selling stuff, for people to respond. Never had an issue with anybody else. Now I can't get rid of it.

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    Mike I

    Amazing place

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    Nasim Nader

    I like 5 mile but not is updating right. Look like nobody Reading my 5miles. Please if you can check it for me please. Thanks

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    Brad

    The rating system sucks. I have a 100% on all reveiws of the buyers that left a reveiw. And so much more.goes into selling here. On time meets, good comunication, and selling quality items, non of this is taken into account with the new rating system. And if a buyer doesnt leave a review . It says nothing about how many sales you have made just the reveiws given.

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    Mike I

    Nice guy great place to shop

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    I

    This is pretty crappy 5miles. Get it together. Listen to your clients...everyone says it sucks. Why change something that was already working

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    Rob

    I am just one more lowly seller/ buyer but I have been with 5mile since it began 5 years ago. You guys screwed me for listing a knife that you said was not appropriate for listing. Wrong, its done every day. I lost my ratings and had to start over if I wanted to use the site per your instructions. Started over 4 years ago and still at a level 8. I would like to see all my repeat customers that posted good reviews not waste their time. The old system is fine and should not matter if a review from the same person is repeated. Its there way of keeping us seller's strong with support. Change the review process back to help the sellers continue growing there reliable stature so the buyers can trust us as they should based on truthful ratings.

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    Gypsy

    I would like the 5 star rating back also. This doesn’t make sense. Example: I have 8 ratings that count as 7 , as 2 are from the same person. So 6 thumbs up/smiley face = +6; 1 no thumbs/strait face = +0/-0; and 0 thumbs down/sad face = +0/-0. Correct? 

    So why isn’t my rating higher than 86%? How are you doing the math here? 6+0=6 ? Maybe I’m doing my math wrong?¿?¿

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    Mario

    5 stars is great why to fix something if it's not broken. I mean is working fine till now.

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    Perfectly

    Why should a person who didn't buy from you be allowed to rate you? I had a no show and multiple failed attempts trying to set day n time to pick up item. Person gave negative rating.

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    Christine

    To be clear, I never messaged you.  I'm entitled to call you out for derailing the comments, just as you're entitled to constantly whine.

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    the

    Like I said this is a lame app and it keeps getting worse and worse.
    I had 27 listings I sold 24 of them on Craigslist and not one here so I am removing this app it uses way too much space and is worthless .
    Good luck if you stay here !

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    DEEROZE

    I have sat down to read all the comments that are being said to you on 5 miles I don't understand why there is no response to these people I also don't understand why the items are not being boosted up so that does mean that a lot of people Including myself believe that when you boost it goes back on the market and truly that is not what's happening so we are wasting time doing these things and amping up your site. I do agree also that the Old way was a better deal .The way it was before it was much better.Please take the time to look at the glitches in your system and also please take the time to look at the reviews and you should also send back message two people that are asking questions very important for a company to succeed you must have excellent customer service and provide that excellent customer service to your users otherwise people will stop using your site and go to many others that are available remember things like this are replaceable and because of people that use your site like myself that is the reason why you guys have jobs so remember always to provide excellent customer serviceThank you and have a wonderful and blessed day

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    Greg Speed

    You have a typo in the text above:
    "The ratings have 3 level,"
    level should be plural: levels

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    Frances Filoso

    5 mile is now a dollar store instead of Macy's it really stinks you can't sell anything

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    2nd Chances

    Hey Frogman you hit the nail on the head. I made a comment 11 DAYS AGO asking if anyone there was doing their jobs or just sitting around collecting a paycheck. The show my comment as Pending Approval. So obviously I touched a nerve and obviously they don't freely allow comments to be posted, they're controlling what gets to be seen. Shady! I use 3 other apps besides this 1. Not even bothering to list things here. And still nothing from 5 Miles to even acknowledge our existence let alone our concerns.

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    Christine

    Copy and paste the finer points of your unapproved comments, then.  Whining and arguing is unbecoming, and detracts from the review discussion.

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    Richar

    Vender mis productos

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    Kendrick

    Why am i all of a sudden getting charged to post now?i dont think thats a fair play.

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    Richar

    Yees

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    Louis Li

    5 miles doesn’t make a sale at all! And buyers here only bargain then no respond. Today, there was a guy who wanted to buy a headset from me. He said it would take him 45 minutes to the location I suggested. Well, in general, although he said he was coming, how do I know he flake or not? Right? So, I just waited until he told me he was there, and then I started going. Well, that guys was so funny that, he couldn’t wait for extra 5 minutes (I only took 5 minutes to get to the place). Then he left. In my opinion, I think he doesn’t even leave his bed. So, if the rating system change to this way, sellers will be on the disadvantage side.
    If it is the way, I strongly recommend sellers don’t use 5 miles

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    Busyworkingmom

    So if someone can leave ratings for me without buying anything, can I leave a rating for them too???

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