How to calculate the rating levels?

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187 comments

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    Joe

    I meant to say to sit here and deal with the ratings go back to the stars, it was better than.

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    Norma

    This sucks.. I'm uploading my items on Offer Up and unstalling this app...its like I'm fighting to get to the next level...your an idiot for changing the old way.

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    Jordan Robinson

    Hi, I REALLY want to go back to the old system. I just got started getting my reviews, and I like being able to explain why I did something, or to reply to my reviewers. Please change it back!

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    Theresa

    I too believe this rating system is a bunch of BS. working so hard for two years to keep me on top only to be brought back down over this stupid rating. 😠😠😠 Bring the old way back!!!!

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    Rosemary

    I Like the old 5miles Rating 5 stars ,upload pictures without having to crop ,now it takes more time to actually post because i have to deal with all this new stuff and its so Annoying !! Why fix something that's not broken ??? Change 5 miles back to its old ways . Not Happy at all with all this new stuff .

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    Aaliyas

    Go back to the original rating system! Im almost at 200 ratings. The 5 star rating looks much better than the new system. Please change it back 8 hate this new system

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    Martin

    Stupid rating system. you shouldn't let anyone just go and rate you if the person hasn't even meet you how can they be allowed to judge you. Especially if you've already sold a item they drug they're ass to buy or didn't even have money and offered bs you turn them down and now they get back at u writing some stupid misspelled comment. This is bull. Offer up doesn't allow it your going to lose my profile.

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    Gabriel

    You guys are really making this app crappy, you fixed something that didn't need to be fixed.. offer up is becoming my main app now cause y'all keep messing this 1 up. Please stop trying to make it better

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    Gabriel

    You guys are really making this app crappy, you fixed something that didn't need to be fixed.. offer up is becoming my main app now cause y'all keep messing this 1 up. Please stop trying to make it better

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    isabel

    I don't agree with the New Rating Changes!!! Please change it..

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    Angel

    I don't like new rating system. Always been fair everyone and have great items listed. Been cheated out money on item your team never resolved issue and person still on 5Miles able to cheat someone else.

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    Michele

    I had 100% rating !! THere is the one cheap Bi*** that wanted my couch for $50. I said no thank you politely and she was able to leave me a nefetibe review with out even buying anything from me. ????'not fair at all *

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    Linda

    I agree with most of your users...your rating system is horrible..how is it that the sleep can make a negative comment on the prespective buyer because they didn't like the item..or it was not what they were looking for? Who buys without seeing the product? The camera hides certain flaws.well, just like all the others, guess I vented because certainly all they said has not changed the app back. Most of my time will be on OfferUp...but I suppose you guys own that one as well.

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    FROGMAN909

    GO BACK TO THE OLD STYLE...IM REALLY THINKING ABOUT GOING TO OFFER UP OR LETGO... PLEASE CHANGE IT BACK ASAP

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    2nd Chances

    I left a message days ago. Nothing bad in-no swearing etc. But it doesn't look like it's been posted. It says "Pending approval". Why? Are we not allowed to speak our minds. And obviously we now know you're screening what people are saying and deciding what gets seen and what doesn't. Why?

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    Victor

    I VERY MUCH prefer the 5-Star rating system! It's much clearer and easier to use and understand, and I, for one, fail to understand why you would change from a straightforward and almost universal system of rating performance to one that is Vague,Hard to Explain, Hard to Understand and once all is said and done, gives those attempting to decide on the level of positive performance and trustworthiness VERY LITTLE CLARITY AND MORE QUESTIONS THAN ANSWERS! This is my opinion, some may find the new system more streamlined and clear, but for myself, my own experience is the opposite.

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    Cozmic

    This rating system sucks worst ive ever seen ! Im going to offer up who is with me? Offerup is a way better App & site !!!

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    Jairo Gonzalez

    I want my STARS back! Lol

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    Manda

    First of all I keep getting messages from 5miles itself... 8 to be exact telling me to adjust my price and maybe it'll attract more buyers. My price is ONLY $40 for a BRAND NEW BACK WINDOW FOR A 4X4 TRUCK, I bought for $80 my truck was just a littke taller than it. So in my opinion the price is just right!!! Don't tell me to lower it if I already did $40!!! Now it won't let me have it up until I DRAMATICALLY LOWER the price. Wth do you want it on free?!!? Now I see why my husband prefers offer Up. So mad!

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    Rhandi

    I opened the app 2day 2 see a notation..it says "welcome 2 the new 5 miles..see ur upgrated user rating here" so i click on it & it says"u are @ level 6".. wutevr that means.. & it says 100% 5 star reviews/ratings..i just wanna say this.. I feel this whole review/rating deal is irrelevant & over-rated. I feel EVERY transaction shld be given a review whether its a new buyer or return buyer. I DONT feel its ok 4 any1 2 leave a review unless they make a purchase. I had a lady msg me w/a question on an item..i replied..next thing i know i have a low rating w/no comment as 2 why..i angrily dispute & its eventually removed..now this lady msgd back 2 days later wanting same item..it sold 1 day prior (& got 5 strz) as sellers we have 2 take the time 2 set up our listings so they appeal 2 buyers..we also have 2 deal with pple that are there 4 reasons other than buying. Some want us 2 model..i had 1 ask if they cld buy panties aftr i wear them..these deranged pple as well as sum1 asking a question shld not be allowed 2 review sellers..4 what purpose? They ddnt have an experience with us!! If there is no transaction done & that person has a problem enuff 2 leave a bad review..i feel that they shld have 2 submit a complaint 2 the 5 mile app about wutever that situation is & allow u 2 determine & take action if it deems necessary..We hafta turn pple in 2 u when they are being stupid with propositions etc.. whats the difference? I will tell u what the difference is..& a lady commented this earlier in the comments..she said"THE SELLERS ON THIS APP ARE THE REASON THE APP EXISTS!" how accurate is that?!! I feel u guys have 4gotten that factor somehow..u say im at level 6..i say at level 1 i was no different than i am now. I still give the same..100%. I feel 3 months as a seller on this app shld deem u established as a seller. This app needs 2 focus more on how 2 keep the sellers u have from leaving the app..maybe instead of changing how reviews are given 2..oh idk..maybe perks 2 a seller for hitting levels from reviews..& so on! Give us a reason 2 stay instead of frustration of irrelevant changes! Sumthing as simple as a $10 credit towards a purchase on the app.. sumthing 2 say HEY THANK YOU 4 ur efforts & 4 sticking with us..if u really think about it..all these reviews?? They really reflect on  YOU..THE 5 MILE APP..we are (in whole) a reflection of you after all..just sayin..

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    Lorie

    It looks like all of us posting here are being ignored by 5miles. It is obvious that everyone that is willing to take the time to post a comment here does not likes this new rating system, but like others have noted I guess it does not really matter. I have not made a sale on this app in months. I'm making most of my sales on OfferUp and my other apps. 5miles if you don't listen to your users you will lose us. Furthermore, you have allowed businesses on here. Furniture stores, dealerships, etc. These apps should NOT be for businesses. They have filled the app with their postings. :(

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    the

    Like I said this is a lame app and it keeps getting worse and worse.
    I had 27 listings I sold 24 of them on Craigslist and not one here so I am removing this app it uses way too much space and is worthless .
    Goo do luck if you stay here !

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    Janet

    This is bull. Hate this rating. But don't guess it really matter I have over 200 items and never sale anything on this
    Site. So keep your stupid new system it really sucks!!!!!!!!

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    Meme Meme

    Change back totally not fair at all.

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    Ervin Hernandez

    That page is suck i go back to OfferUp and let go please changed

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    Sandra

    I stopped using this app for months because the new rating system is not only unfair but pretty much invalid. Too many responses never followed through. No customer service. I see the rating system is still the same but am going to give this another try. We’ll see.

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    A

    I DONT LIKE THIS!!!! CHANGE IT BACK

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    Crayzie

    I agree with Edward 100%. This new rating system is totally unbalanced, and extremely unfair! It’s bad enough having to deal with trolls that you know have multiple accounts, who have never sold or purchased a thing, and the scammers on a daily basis. Now that this new system has been implemented, it means nothing if you are a kind, considerate seller, who truly works with buyers to be as fair as possible on prices. None of that matters one bit. I too have been with 5 Miles for a long time, and I am very unhappy about this. It’s a SLAP in the FACE to all of us “REAL” buyers and sellers, with legit accounts. We are the people who keep this app ALIVE! You’ve lost your way 5 Miles, take this opportunity and DO THE RIGHT THING!

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    Oscar

    Don't like........

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    FROGMAN909

    IS ANYONE THAT WORKS FOR 5 MILES EVEN DOING THEIR JOB...CAUSE NOTHING IS BEING DONE...EITHER 5 MILES DOESNT CARE ABOUT LOSING MOST OF ITS SELLERS ... OR SOMEONE IS NOT DOING THEIR JOB...OR THEY ARE DOING THIS ON PURPOSE TO KILL THIS APP AND START A NEW SIMILAR APP...THIS IS CRAP...IM GIVING IT 2 MORE DAYS ...THEN IM UNINSTALLING THIS APP....

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